Warrington and Halton first looked at using the 18 Week eLearning back in July 2015 as part of our Lorenzo deployment. It was clear from the onset that Karen and the team are extremely knowledgeable in the 18 week wait suite of rules.
The presentation, approach and passion displayed by Karen meant that the decision to go with this product was a no brainer.

Having taken this online training approach on board the team have been incredibly impressed with the help and support that was given to help meet our needs. We even have our own bespoke training platform

The website is incredibly helpful, easy to use and has proved to be money well spent. This has helped to increase the RTT awareness within our trust and has reached almost every area.

Considering we went from a handful of people being aware of RTT to now hundreds of staff having awareness, to the point staff ring the RTT team on a daily basis to report issues or to challenge us or question us on specific pathway complexities, often quoting that they have a certificate in RTT!!

I cannot express how much of a difference this has made and has been a big part of the reason why we have been not only able to submit from day one of Go-Live but also to keep achieving the national standard expected of us.

Karen is always happy to take a call or email, has delivered a presentation to our clinical staff as part of their training requirements that was extremely well received and promoted more requests for individual and team workshops. This support continued right up to this present day and I consider Karen not only to be a Mentor but I also now count her as a friend.

I would say to any trust considering this that I would have no hesitation in recommending this product and approach.

We are currently in negotiation to take up another year of this product as we do not want to lose it.

Many Thanks to Karen and the Team.
Tom Coalbran Lorenzo Product Specialist/ Interim RTT Business Lead Warrington and Halton NHS Foundation Trust